How easy are they to install?
Each cartridge is installed the same way that you would install the original OEM cartridge. They are individually wrapped in foil and have the yellow tab on top (which you remove when installing the cartridge - just like the original OEM cartridge). We recommend that you use the head cleaning or nozzle cleaning utility that comes with your printer to clean the printer heads (you should do this EVERY time you replace any cartridge - OEM or Compatible). Go to Control Panel - Printers - Properties - Utility.

Why should I buy a compatible cartridge?
Why Not?? The main reason for using compatibles is to save money, lots of it!

How much money will I save by buying a compatible cartridge?
Typically buying a compatible cartridge saves you about 20% or more over the cost of a new OEM cartridge.

How can you sell them so cheap?
Our cartridges come straight from the factory - therefore - NO MIDDLE MAN to raise the price!!

How long will they last on the shelf?
Because we sell so many cartridges each month, we receive monthly shipments from our factory. Therefore our cartridges are fresh and have a tested shelf life of at least 20 months.

Do you guarantee your product?
We guarantee everything we sell 100%. We will gladly refund your money if you are unsatisfied in any way for any reason. There is absolutely no risk to you.

Will I get the same quality printing?
We guarantee you will get the same quality printing. Many of our best customers are graphic designers and photographers who demand the highest quality printing and the strictest color matching.

Do you have a compatible cartridge for my printer?
We carry compatible cartridges for most popular brands of printers which have no circuitry or electronics (the printer head) on the cartridges themselves. If you don't see your printer listed, give us a call and we will let you know if we have it in stock. If your printer is a new model and we don't carry it yet, check back with us by e-mail or this web site as new compatibles are added on a regular basis.

Do compatible cartridges void my printer's warranty?
Major printer manufacturers sell printers at or below cost. They make their profits from selling the cartridges. Formerly, once you had bought your expensive new printer you had no choice but to buy one of their cartridges after yours ran dry. By using compatibles you are cutting into their primary source of profit. Because of this, they will threaten to void your warrantee if you use compatible cartridges. They are simply trying to protect their own interests any way they can. It is however strictly ILLEGAL for them to do so. They CANNOT VOID YOUR PRINTER'S WARRANTY simply for using compatible cartridges. There is no reason that you should not use compatible cartridges. They work and will save YOU money.

United States Code Annotated Title 15 Commerce and Trade Chapter 50 Consumer Product Warranties 15 Section 2302

"(c) No warrantor of a consumer product may condition his written or implied warranty of such product on the consumer's using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade or corporate name; except that the prohibition of this subsection may be waived by the commission if: 1. The warrantor satisfies the Commission that the warranted product will function properly only if the article or service so identified is used in connection with the warranted product, and 2. the Commission finds that such a waiver is in the public interest."

What this means to printer users? This means that the manufacturer of the printer you are using cannot void the warranty on your printer because you use a cartridge or refill kit manufactured by someone other than the printer manufacturer. This prohibition includes the use of compatible cartridges, clip-ons, continuous feeding mechanisms, refill kits, ink, etc. The printer manufacturer is not required to make warranty repairs, however, to printers that have been damaged due to use of a product that they did not manufacture, co-manufacture or authorize for use in their products.